Ordering from Emanfar is simple! You can browse our collection online and place your order directly through our website. If you prefer a personalized touch, feel free to contact us for custom designs or specific requests, and our team will be happy to assist you.
Yes, we offer bespoke services for customers looking for a unique, made-to-measure garment. Whether it’s a custom caftan, djellaba, or gandoura, we work closely with you to create a design that suits your style and preferences. Contact us to discuss your vision and we’ll guide you through the process.
Our pieces are handcrafted, and the delivery time can vary depending on the complexity of the design and the package you choose. Typically, it takes 2-6 weeks for production and delivery. For custom orders, the time frame may be slightly longer. We will keep you updated on the status of your order throughout the process.
We carefully select high-quality fabrics and materials for each collection. Our pieces are made from luxurious silks, velvets, cottons, and wool, all sourced to ensure durability and comfort. The embroidery is crafted using original threads, and we incorporate semi-precious pearls and metallic trims to enhance the beauty of every garment.
Absolutely! For custom orders, we offer a wide selection of colors and fabrics. You can choose from a range of luxurious materials, including silks, velvets, and more, to create a look that’s perfect for you. Our team will guide you in selecting the best options based on your preferences.
Yes, we offer international shipping to most countries in Europe and beyond. Shipping fees may vary based on your location, and we will provide a tracking number once your order is dispatched. If you are outside our typical delivery areas, please reach out to us for specific shipping inquiries.
To preserve the beauty of your Emanfar garment, we recommend dry cleaning only, especially for pieces with intricate embroidery and delicate trims. Store your garment in a cool, dry place, and avoid direct sunlight to maintain the integrity of the fabrics.
We accept a variety of payment methods, including credit and debit cards (Visa, MasterCard, American Express), PayPal, and bank transfers. All transactions are securely processed for your peace of mind.
Due to the bespoke and made-to-order nature of our garments, we do not offer returns or exchanges for custom items. However, for standard items, we accept returns within 14 days of receipt, provided the item is in its original, unworn condition. Please contact us if you wish to initiate a return or exchange.
If you have any questions or need more information, feel free to contact us via the contact form on our website or email us directly at [email protected]. Our customer service team is happy to assist with anything you need, whether it’s related to sizing, customization, or product inquiries.